30-Day Money Back Guarantee and 1-Year Warranty
If for any reason you are not satisfied with your purchase from our website, simply return it within 30 days of the original purchase date and we will replace it or refund the cost of the item (excluding shipping fees).
Defective items returned within our 1-year warranty period will be replaced or repaired at no cost to you. If your order arrives either missing parts or including incorrect parts that are inconsistent with your order invoice, you must notify us within 30 days of the invoice date so that we may rectify the processing error.
For all returns, you must fill out a Return Request using our Return Request Form . You can fill out the form online or call toll free 866-686-5335 or 217-903-5752 (Mon-Fri: 9:00am - 6:00pm CST) to request a RMA (return merchandise authorization) number which must be on your return shipping label and in the box.
For more details, please read our Return Policy.